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Privacy and Cookie Policy


Wordeo Limited ("Wordeo", "we" or "us"), is a company registered in England and Wales whose registered office is at 74 Rivington Street, London, EC2A 3AY, England and whose registered number is 08260710.

Wordeo is committed to protecting and respecting your privacy and to providing clear information about the use of your data.

This Privacy & Cookie Policy ("Policy") is intended to help you make informed decisions about using the Wordeo website (the "Website"), the Wordeo service or any Wordeo applications (including the mobile application (the "App")) made available by Wordeo (together, the "Service"). It also explains how we use cookies and other similar technologies.

This Policy sets out the way in which, and the basis on which, we will process and use the data that you may provide to us (or that we may collect from you) ("Information"). Please read this Policy carefully to understand our views and practices regarding your Information and how we will treat it. By using the Service, you are accepting and consenting to the practices described in this Policy.

Information consisting of personal data ("Personal Information") will be processed and used in accordance with this Policy and, where relevant, in accordance with the Data Protection Act 1998 (the "Act"). For the purposes of the Act, Wordeo is the data controller of Personal Information.

You can use some of the Service without providing Personal Information. However, Wordeo does need Personal Information to provide parts of the Service.

Please note that:

The Information we may collect from you

You may give us or we may ask you for the following Information (including when you register to use the Service, post content, enter a competition or promotion or report a problem with the Service):

We may also automatically collect (or allow third parties to collect) certain Information about your mobile device, computer hardware and software that helps us to understand more about you and your interaction with the Service, including, but not limited to, the following:

We may receive Information about you from other sources, including, but not limited to, the following:

How we use your Information

Wordeo and/or our partners may use Information we may collect from you in the following ways:

Wordeo may combine Information we receive from other sources with Information you give to us and Information we collect about you. We may us this Information and the combined Information for the purposes set out in paragraph 3.1 above (depending on the types of Information we receive).

We may share your Personal Information with:

Wordeo may disclose your Personal Information to the following third parties:

Your privacy controls

If you register to use the Service, you will control your user profile. This means that you can access your details at any time by going to the ‘Settings’ menu within the App where you may review, correct or update your Personal Information (other than your gender and date of birth) at any time.

You can also change your personal privacy settings by going to the ‘Settings’ menu within the App at any time. You can change what happens when you share content with Twitter and/or Facebook and to whom your wordeos are visible within Wordeo.


By creating an account you agree that we may contact you with promotions, offers or information relating to other products and, if you have given us permission to do so, services or those of our partners.

If you decide at any time that you would prefer not to receive these communications, you can unsubscribe in any of these ways:

Links to other websites & services

You can interact with third party websites and services (for example, our partner networks, advertisers and affiliates) via the Service.

If you choose to use those websites and services, you should read and accept their terms and conditions and privacy policies before submitting any Personal Information to them. Wordeo is not responsible for, and has no liability for, the privacy policies and practices of these third party websites and services.

If you do not accept those third party terms and conditions and privacy policies, you should not interact with those services via the Service.

Storing your Personal Information

The Personal Information that Wordeo collects from you may be transferred to, and stored at, a destination outside the European Economic Area (" EEA"). Personal Information may also be processed by staff operating outside the EEA who work for us or for one of Wordeo’s suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting Personal Information to Wordeo, you agree to this transfer, storing or processing.

Wordeo will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Policy and the Act. All Personal Information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to us and any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.

Our retention of your Personal Information

We take all reasonable steps to retain your Personal Information only for as long as reasonably necessary. If you no longer want us to store your Personal Information, you may request for it to be removed from our records. Please see paragraph 9.2 below for details of how to request such removal. Please note that such removal may prevent us from supplying parts of the Service to you.

You can correct, update or remove your Personal Information

The Act gives you the right to access the Personal Information we hold about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the Personal Information we hold about you.

9.2 You also have the right to have Personal Information removed or any inaccurate Personal Information about you corrected. If you would like your Personal Information to be removed from our records or if your Personal Information requires amending, then we will endeavour to correct, update or remove your Personal Information as swiftly as possible. This can be done by editing your Personal Information from the ‘Settings’ menu within the App at any time.

9.3 Wordeo will endeavour to update your Personal Information promptly. However, you acknowledge that communications may continue to be sent to you until the changes have been processed.

Wordeo uses cookies and analytics technologies

We use cookies and analytics technologies as part of the Service. These help us provide you with a good experience when you use the Service and allow us to improve the Service.

Cookies and analytics technologies are very small files comprising text documents or pieces of code, which often include an anonymous unique identifier. When you visit the Website or use the App, a computer asks your computer or mobile device for permission to store these files on your computer or mobile device and access information from them.

The cookies and analytics technologies used as part of the Service may be set by third party partners (including, for example, advertising networks and providers of external services such as web traffic analysis services).

By using the Service, you are agreeing to our use of cookies and analytics technologies in the manner set out in this Policy.

If you do not consent to our use of cookies, you can block the use of them or remove/disable them by activating the relevant settings in your browser. However, please note that some parts of the Service can only be provided properly if you accept cookies and that, if you block cookies, some parts of the Service might not work properly and you might not be able to access all or part of the Service.

If you do not consent to our use of analytics technologies other than cookies, you should not use the Service as it is not possible to block the use of analytics technologies or to disable them.

For more information on cookies, including cookie management and blocking cookies for a wide variety of browsers, please visit All About Cookies.

What we do with cookies and analytics technologies

We use cookies and analytics technologies to allow us to record information about your use of the Service (including the time and date you use the Service), to calculate the aggregate number of people using the Service and to recognise which features of the Service are most popular. We also use them to record which links have been clicked and which wordeos have been shared by email and viewed.

We use analytics technologies to distinguish you from other users of the Service, to allow you to sign in to the Service and to remember that you are signed in. We also use them to identify your unique session on the App and to coordinate this Information with data from our server.

Analytics technologies are also used to record and understand how you use the Service, including the content you upload to the Service and your interactions with other Wordeo users. We may use this Information to provide you with content and marketing that is relevant to you.

For a list of user properties which are automatically collected by the analytics technologies used in the App, please see here.

Cookies set by Facebook and/or Twitter may be used as part of the Service if you choose to make use of the feature which allows you to link your Wordeo account to your Facebook and/or Twitter accounts. This link allows you to find your friends and followers from Facebook and/or Twitter who are using Wordeo and it also allows you to share your Wordeo content. Wordeo is not responsible for the operation of, or the actions of, Facebook and/or Twitter and you should review the privacy policies and privacy settings of such services before connecting with Wordeo through them.

Information collected by Apple or Google

When you use the App, your Information will also be collected and used by Apple (if you are using the Service on an Apple mobile device) or Google (if you are using the Service on an Android mobile device). Accordingly, your Information will be subject to Apple or Google’s privacy policy (as applicable). See here for details:

If you do not agree to the collection and processing of your Information in this way, you should not download or use the App.

Please note that, when registering to use the App, you are expressly asked to confirm that you have read and understood, and agree to comply with and be bound by, this Policy, which includes this paragraph 12.

More information on cookies

The table below sets out more information about the individual cookies which may be used as part of the Service and the purposes for which they are used:

Facebook and Twitter social media cookies

These cookies are set by Facebook and Twitter, for more information about the cookie policies of the social media services we use, please see: Facebook and Twitter.

Mixpanel Website Analytics

These cookies are set by a company called Mixpanel. They are used to capture and create statistical information regarding your use of the Website. For more details of what data Mixpanel collects and to find details of how you can block the use of Mixpanel website analytics, please see here.

Google Analytics

These cookies enable us to store information such as the time you visit the Website, whether you have visited before and the website that you visited prior to visiting the Website. For more information about Google Analytics, please see here.

Most of our cookies expire within 12 months.

Changes to this Policy

If we update or change this Policy, we will post an updated version of this Policy on the Website and in the App. We may also notify you of any updates or changes by email, although please check back frequently to see any updates or changes to this Policy.


If you have any questions, concerns or complaints relating to Wordeo’s use of your Information and/or data protection, please contact us via our website at or by writing to us at Wordeo Limited, 74 Rivington Street, London, EC2A 3AY.

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